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Service ≠ After sale ≠ Repair
In World, service is not simply the repair. It is the last section of product sales, and also the first section of product R&D. It exists in the whole management process, such as the development, design, manufacture of product, as well as the presale, in-sale, and after-sale.
Service is a process of learning customer needs and meeting the needs quickly.
Service is to move custom ers and achieve added value.
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